Shipping and Refunds Policy

Shipping Policy:

Orders are processed within 3 business days of order date. We offer free standard shipping on all subscription purchases, orders over $79 in value, and for samples. Customers should receive the expected delivery date of their products once the order is processed and shipped from our warehouse. Customers should receive their products in the continental US in roughly 5-7 days.  If you prefer to receive your product sooner, we also offer expedited shipping options.

NOTE:  Alaska, Hawaii, Puerto Rico, US Virgin Islands, and certain remote zip codes will have extended shipping timeframe of 14-18 days. 

 

Refund Policy: 

*Please NOTE If your most recent order is already on it's way to you, we cannot cancel the shipment at this point.*

Goode Health generally does not accept returns due to the customized nature of the product. However, we will refund your first order if it does not meet your expectations, as long as the request is submitted within 30 days of receiving it. The amount of refund will be your total order less shipping & handling, which the customer is responsible for.  If the order is not your first order, we will accept returns of unopened packages only, and refund you all except shipping & handling charges.  For all non-food items (e.g. bottles, mixer), we will accept returns and refund you the total less shipping & handling.  Please allow 2-3 business days for the refund to appear in your account once it has been received and processed at our warehouse.

If you would like to request a refund or have specific questions, please email us at hello@goodehealth.com